Privacy Policy
How we handle your family’s information, what we collect, why, who can see it, and how to get rid of it.
Last updated 3 August 2026.
We would rather you actually read this than agree to something you didn’t. If anything here is unclear, email hello@nyexam.com and ask.
The short version.
- We collect what is needed to run an exam and report on it, nothing else
- We do not sell your data, and we do not advertise to your child
- A child cannot see their own score. That is enforced by our database, not just our screens
- You can ask us to delete everything, and we will
Information we hold.
From the parent
Your email address, and your password or the fact that you signed in with Google. If you buy an exam, our payment processor handles your card, we never see or store card numbers.
About your child
The name you enter for them, the exams assigned to them, their answers, timings, scores and reports, and any accommodation you set such as extra time.
How your child signs in
With a passcode you give them, nine characters, generated by us. Children of this age often have no email address, so there is no email, no username and no password for them to remember. The passcode identifies your child and proves it is them, so treat it like a key: anyone holding it can open your child’s tests, and nothing else. You can see it or change it at any time in the parent portal.
Automatically
Basic technical information needed to serve the site and keep an exam running, and small amounts of data stored in your browser so a test survives a closed tab.
What we do not collect
We do not ask for your child’s date of birth, school, address, photograph or phone number. We do not use advertising trackers.
The iPhone and iPad apps.
This policy covers our apps as well as this website. There are two, and they are deliberately different.
NY Exam Student
What a child uses to sit a test. It sends us their first name, their answers and the resulting score, and nothing else. It sells nothing, shows no advertising, and contains no analytics or tracking software of any kind. A child can also take a ten-question sample in it without an account, which creates no record and asks for nothing.
NY Exam, for parents and tutors
Where exams are bought and assigned and reports are read. It handles the same information described above, from the adult’s side.
Neither app asks for a device identifier for advertising, and neither shares anything with a data broker. Apple shows a privacy summary on each app’s App Store page; it lists a name, exam answers and an account identifier, all used only to run the app, and none of it used to track anyone.
Children’s information.
Our exams are taken by school-age children. A child does not create their own account, a parent or guardian creates it, decides what information to enter, and controls what the child sits. By adding a child you confirm you are their parent or legal guardian and consent to us handling that information as described here.
We ask for as little about a child as we can: a name, so the report says who it belongs to, and their work on the exam. You may use a first name or a nickname if you prefer. You can review or delete everything we hold about your child at any time by emailing us.
Who can see your child’s results.
- You can. Score reports live in your parent portal
- Your child cannot. They see a finishing screen, never a score or an answer key
- Other families cannot. Every record is restricted to the account that owns it
- We can, where needed to support you or fix a fault, and for no other reason
Who we share your child’s information with.
We do not sell or rent your child’s information, and we share it with no one who wants it for their own purposes. We show no advertising and use no advertising or analytics trackers.
We use service providers to host our website and database, to take payment, and to mark written answers. They act only on our instructions and may not use the information for their own purposes. Our payment processor never receives any information about your child.
One thing does leave our systems, and you should know exactly what. When your child writes an answer in their own words, that answer, the question it belongs to and its marking rubric are sent to Anthropic’s Claude API, which returns a mark and a reason. Your child’s name, email and account are never sent with it, and the answer is used only to produce that mark. Multiple-choice answers are marked by us and never leave our database.
How long we keep things.
We keep information only as long as there is a reason to, and never indefinitely. This is our written retention policy:
| What | Why we keep it | Deleted |
|---|---|---|
| Your child’s name | So a report says whose it is | With the account, or on request |
| Exam answers and timings | To produce and support the report you bought | 24 months after the sitting |
| Score reports | The product you bought, and progress over time | 24 months after the sitting, or on request |
| Student sign-in link | So your child can sit exams | Immediately when you remove the child |
| Unfinished test | So an interrupted exam can be resumed | 90 days after it ends |
| Your account and email | Account identity | 30 days after you close it |
| Your PIN | Authorising a break mid-test | Immediately when you remove it |
Data is stored on servers in the United States operated by our hosting and database providers. Deletion means deletion, including from our backups as they cycle.
Reviewing, deleting and withdrawing consent.
As the parent or guardian you may at any time review everything we hold about your child, have it deleted, or refuse to allow us to collect anything further. Email hello@nyexam.com and we will act on it. Withdrawing consent means we delete your child’s information and they can no longer sit exams.
What you can ask for.
Email hello@nyexam.com to see what we hold, correct it, delete it, or close your account. We will not make you jump through hoops.
We may update this policy. If a change matters, we will say so rather than quietly changing the date. NY Exam is not affiliated with the New York City Department of Education, the New York State Education Department, or any diocese or testing organization.